We know that our customers all like to shop differently, so we now have three ways to shop your favorite boutique!
How do I combine the products I want to purchase from online, the app and the Facebook group into one cart to take advantage of cheaper shipping?
If you login to your account via Facebook, your items will be added into the SAME cart from all three sales channels. Woohoo!
How can I distinguish a regular priced item versus a sale/clearanced/final sale item?
All sale/clearanced/final sale items end in a "$0.99" and are final sale.
I have questions on an item. I want to talk to someone before I order. Is this possible?
YES! Ms. Annie is very experienced and knows our clothes and the fits inside and out! Please feel free to email (firstname.lastname@example.org) or call her at 618-665-FARM (3276). Customer service hours are Monday-Friday 9:00am-4:00pm CST.
Do you offer free shipping?
Yes, on order $75 and over.
What is your shipping rate?
Item #1 in your cart is $4.00. Each additional item is +$1.00. If your cart total reaches $75+, you will automatically receive complimentary FREE shipping!
Do you offer in-store pickup?
We have discontinued the in-store pickup effective immediately. It became a customer service issue as well as a space issue. We have lowered our shipping rate and with having the option to combine your GBF online and Market orders, y'all will be able to take advantage of the FREE SHIPPING perk on orders $75+.
Do you offer exchanges?
We do not offer exchanges as our items sell out quickly and we cannot guarantee the item would be available. We will credit your account and you can choose how to use your account credit.
Can I return a sale/clearance item?
No. All sale/clearance items are a final sale. No exceptions.
I live close to your boutique, is it possible to drop off a "non-boutique" (online, app, or FB group item) return to the boutique?
Yes. Please make sure your return form is filled out and meets all of the return policy criteria. The boutique staff will make sure our online returns department gets your return.
CARE FOR CLOTHING
I have followed all washing instructions and my top seems to be a bit smaller. Any advice?
Please continue to follow the care instructions. However, make sure to reshape your item before laying flat to dry.