Your Basket

FAQs

 

GENERAL TIPS

We know that our customers all like to shop differently, so we now have three ways to shop your favorite boutique!

1. APP: Click to download now! Apple iOS App -or- Android App
2. FB Group: Click here to join now!
3. ONLINE: www.glamourfarms.com

 

ORDERING

How do I combine the products I want to purchase from online, the app and the Facebook group into one cart to take advantage of cheaper shipping?

If you login to your account via Facebook, your items will be added into the SAME cart from all three sales channels. Woohoo!

How can I distinguish a regular priced item versus a sale/clearanced/final sale item?

All sale/clearanced/final sale items end in a "$0.99" and are final sale.

I have questions on an item. I want to talk to someone before I order. Is this possible?

YES! Ms. Annie is very experienced and knows our clothes and the fits inside and out! Please feel free to email (contact@glamourfarms.com) or call her at 618-665-FARM (3276). Customer service hours are Monday-Friday 9:00am-4:00pm CST. 

How long are items held in my cart?

Did you know that most online stores do not put a hold on your cart for any time period at all?! Well, ladies we hold your carted items for 2 hours! We love this feature so much for y'all!!

How do I apply a coupon code to my order? 

Click HERE to watch a step-by-step video explaining how to apply a coupon code via the website, Facebook, or GF app.

How do I apply my gift card to my order?

Click HERE to watch a step-by-step tutorial. 

 

 

SHIPPING

Do you offer free shipping?

Yes. When your cart total reaches $75+, you will automatically receive complimentary FREE shipping!

What is your shipping rate (United States)?

First order will be charged a $4.00 flat rate shipping fee. However, if you order again within 24 hours, you will be awarded FREE SHIPPING! And if that’s not enough, any order that is $75+ will be awarded FREE SHIPPING all day, everyday.

Do you ship to Canada?

Yes. All Canadian orders are a flat rate of $15.00. However, if you order again within 24 hours, you will be awarded FREE SHIPPING! And if that’s not enough, any order that is $75+ will be awarded FREE SHIPPING all day, everyday.

 

RETURNS

Do you offer exchanges?

We do not offer exchanges as our items sell out quickly and we cannot guarantee the item would be available. We will credit your account and you can choose how to use your account credit.

Can I return a sale/clearance item?

No. All sale/clearance items are a final sale. No exceptions.

I live close to your corporate headquarters/warehouse, is it possible to drop off a return?

Please mail all returns to...
Glamour Farms Boutique
ATTN: Returns Dept
14094 Hwy 45
Louisville, IL 62858

 

CARE FOR CLOTHING

I have followed all washing instructions and my top seems to be a bit smaller. Any advice?

Please continue to follow the care instructions. However, make sure to reshape your item before laying flat to dry.