AM I ELIGIBLE FOR A RETURN?
Item is unworn, item is unwashed, item is unaltered, item has no makeup stains, item has no deodorant stains, item has no animal hair, item has no smells of smoke, items are not final sale, items fall within the date ranges specified in the Return Policy. If you answered YES to all of these, you will be eligible for a return. Please refer to the Return Policy below.
Due to items selling out quickly, we do not offer exchanges. Customer is responsible for return shipping fees. Refunds will be in the form of a store credit that will be applied to your account for regular priced items (sale items are final--items ending in $0.99) that are postmarked by 14 business days of the delivery date. Once we receive your return, please allow 5-7 business days to process your return for store credit.
Check status here--https://glamourfarms.com/account
If you have received a defective item, please contact us at firstname.lastname@example.org within 2 business days of receiving your shipment. Please include written details about the defect and attach pictures. Our customer service team will get you taken care of!
FINAL SALE (no exceptions)
All sales on SALE/CLEARANCE items are final (end in $0.99). All sales are final on shapewear (all shapers, leggings, shorts), jewelry, undergarments, hair accessories, hats, beanies, socks and eye wear. This is for hygienic purposes.
Additional Ordering Tips
All returns will be in the form of account credit that can be used towards a future purchase.
Discount codes must be applied at the point of purchase and can only be used while valid (no extensions). They cannot be added/applied after the order has been placed.
ALTERING or CANCELLING AN ORDER
Once an order is placed by the customer, it cannot be altered or cancelled. Please follow the return policy for items that need returned (including an entire order).
All orders will be shipped (no local pickup). Items will ship via USPS within 2-4 business days of your invoice being paid. Shipping is a low flat rate of $4.00 for your first item and $1.00 per additional item added to your cart. Original shipping fees are nonrefundable. Glamour Farms Boutique is not responsible for items lost, stolen or damaged while in transit. Please contact your local USPS.